REVENNA LIOR
Privacy Policy
Effective date: 14 September 2026
Revenna Lior respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we may collect, how we use it, who we may share it with, how we protect it, and your rights under applicable data protection law.
This Privacy Policy applies to information collected through our websites, including robynasmr.com, purchases made through third-party platforms such as Payhip, interactions with our social media accounts, email communications, custom content orders and other services operated or provided by Revenna Lior.
1. Who We Are
For the purposes of applicable data protection legislation, the business responsible for your personal information is:
Business: Revenna Lior / RobynASMR
Website: robynasmr.com
In this Privacy Policy, “we”, “us” and “our” refer to Revenna Lior.
If you have any questions about how your personal information is handled, you can contact us using the contact details provided on our website.
2. What Personal Information We May Collect
Depending on how you interact with us, we may collect some or all of the following information:
Information you provide directly
This may include:
your name or username;
email address;
billing or transaction information;
messages and correspondence you send to us;
information provided when requesting custom content;
preferences or specifications relating to a custom order;
information you provide when contacting customer support;
information provided when signing up for email communications.
You do not need to provide information that we do not reasonably require for the relevant service.
Purchase information
When you purchase a product or service, we may receive information necessary to identify and fulfil the transaction, such as:
your name or account name;
email address;
order details;
purchase history;
transaction amount;
product purchased;
delivery information where necessary.
Payment card details are generally processed by the relevant payment provider rather than being stored directly by us.
Technical information
When you visit our website or interact with our online services, certain technical information may be collected automatically.
This may include:
IP address;
browser type;
device type;
operating system;
approximate location derived from technical information;
pages visited;
referring websites;
interaction and usage information;
cookies and similar technologies.
The exact information collected depends on the website, platform and services you use.
3. How We Collect Information
We may collect information when you:
visit our website;
purchase content or services;
request custom content;
subscribe to an email list;
contact us;
interact with our social media accounts;
access content through a private link;
subscribe to a membership;
participate in promotions or competitions;
otherwise communicate or interact with Revenna Lior.
We may also receive limited information from third-party platforms where you interact with or purchase from us.
4. How We Use Your Information
We only use personal information where there is a lawful reason for doing so.
We may use your information to:
process and fulfil purchases;
provide access to purchased digital content;
create and deliver custom content;
communicate with you about an order;
respond to questions or support requests;
manage memberships or subscriptions;
send requested email communications;
send marketing communications where permitted;
maintain records of transactions;
prevent fraud, abuse and unauthorised use;
protect our intellectual property;
maintain and improve our website and services;
understand how our website and content are being used;
comply with legal and regulatory obligations;
establish, exercise or defend legal claims.
We will not use your personal information for purposes that are incompatible with the reason it was originally collected without an appropriate legal basis.
5. Legal Bases for Processing
Where UK data protection law applies, we rely on one or more of the following legal bases:
Contract
We may process information where it is necessary to enter into or perform a contract with you.
For example, this may include processing information necessary to fulfil a purchase or custom content order.
Legitimate interests
We may process information where this is necessary for our legitimate business interests and those interests are not overridden by your rights.
For example, this may include:
protecting our content from unauthorised distribution;
preventing fraud;
maintaining website security;
keeping appropriate business records;
improving our services.
Consent
Where required, we may ask for your consent before processing your information.
For example, we may rely on consent for certain marketing communications or non-essential cookies.
You can withdraw consent at any time where processing is based on consent.
Legal obligation
We may process information where necessary to comply with a legal or regulatory obligation.
6. Marketing Emails
If you sign up to receive marketing communications from us, we may use your email address to send information about:
new content;
new products;
promotions;
memberships;
special offers;
updates from Revenna Lior.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.
Unsubscribing from marketing communications does not necessarily stop essential service communications, such as messages relating to purchases or orders.
7. Cookies and Similar Technologies
Our website and third-party services may use cookies and similar technologies.
Cookies may be used to:
make websites function correctly;
remember preferences;
understand website traffic;
analyse how visitors use the website;
improve website performance;
support marketing or advertising activities where applicable.
Some cookies are necessary for the operation of the website, while others may require your consent depending on applicable law.
Third-party platforms may also use their own cookies and tracking technologies.
You can manage cookies through your browser settings and, where applicable, through the cookie controls provided on our website.
8. Third-Party Services
We use third-party providers to help operate our business.
Depending on the service you use, these may include providers for:
payment processing;
digital product delivery;
video hosting;
cloud storage;
email marketing;
website hosting;
analytics;
social media;
memberships and subscriptions;
customer communication.
Examples may include platforms such as Payhip, YouTube, Google, Mailchimp and other providers we may use from time to time.
These companies may process personal information on our behalf or independently in accordance with their own privacy policies and terms.
We only provide or permit access to information that is reasonably necessary for the relevant service, subject to the arrangements with the relevant provider.
9. Payment Information
Payments may be processed by third-party payment providers.
We do not generally have access to or store your full payment card number, security code or other complete payment-card credentials.
The relevant payment provider is responsible for processing payment information in accordance with its own privacy policy and security practices.
We may retain transaction information such as the date, amount, product purchased and transaction reference for accounting, customer-service and legal purposes.
10. Custom Content and Customer Communications
If you request custom content, we may need to collect information necessary to understand and fulfil your request.
This may include your name or username, email address, order details and the specifications of the requested content.
Please do not provide unnecessary sensitive personal information when placing an order.
We may retain relevant communications relating to custom orders to:
fulfil the order;
resolve disputes;
maintain business records;
prevent fraud or abuse;
establish or defend legal claims.
11. Sharing Personal Information
We do not sell your personal information.
We may share limited personal information with third parties where reasonably necessary to operate our business or provide a service to you.
This may include:
payment providers;
digital content platforms;
website and hosting providers;
email service providers;
cloud-storage providers;
analytics providers;
professional advisers;
legal or regulatory authorities where required;
law enforcement where legally required or reasonably necessary to protect our rights or safety.
We will not share your personal information with unrelated third parties simply for them to market their own products or services to you.
12. International Data Transfers
Some of the service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law.
These safeguards may include adequacy regulations, approved contractual protections or other lawful transfer mechanisms.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Different information may be retained for different periods.
For example:
transaction and accounting records may need to be retained for legal or tax purposes;
customer-service correspondence may be retained for a reasonable period;
marketing information may be retained until you unsubscribe or where otherwise permitted by law;
information relating to disputes may be retained for as long as reasonably necessary to establish or defend legal claims.
When information is no longer required, we will take reasonable steps to delete it or otherwise securely dispose of it.
14. Security
We take reasonable technical and organisational measures to protect personal information against:
unauthorised access;
accidental loss;
destruction;
misuse;
alteration;
disclosure.
However, no online service or method of electronic transmission can be guaranteed to be completely secure.
You are also responsible for keeping your own passwords, private links and account information secure.
15. Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights including:
the right to be informed about how your personal information is used;
the right to request access to personal information we hold about you;
the right to request correction of inaccurate information;
the right to request deletion of personal information in certain circumstances;
the right to request restriction of processing in certain circumstances;
the right to object to certain processing;
the right to data portability in certain circumstances;
the right to withdraw consent where processing is based on consent;
rights relating to certain automated decision-making and profiling.
These rights are not absolute and may be subject to legal exceptions.
To exercise a privacy right, please contact us using the contact details provided on our website.
We may need to verify your identity before responding to certain requests.
16. Marketing Preferences
You can opt out of marketing communications at any time.
If you no longer wish to receive promotional emails, use the unsubscribe link provided in the relevant email.
Please note that you may still receive essential communications relating to purchases, transactions, account access or customer-service matters.
17. Children's Privacy
Our services are not intentionally directed towards children.
We do not knowingly collect personal information from children where doing so would breach applicable law.
If you believe that a child has provided us with personal information improperly, please contact us so that we can investigate and take appropriate action.
18. Third-Party Websites and Platforms
Our website and content may contain links to websites or platforms operated by third parties.
These may include social media platforms, payment services, video platforms and other websites.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any third-party service you use.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
changes to our business;
changes to the services we use;
changes to our website;
changes in technology;
changes in applicable law or regulation;
improvements to our privacy practices.
The latest version will be made available on our website with the updated effective date.
20. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator:
Information Commissioner's Office (ICO)
The ICO regulates data protection and privacy law in the UK.
You can find information about making a complaint on the ICO's website.
21. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights or have a concern about how your personal information is being handled, please contact us using the contact details provided on our website.
Revenna Lior / RobynASMR
Website: robynasmr.com
Effective date: 14 September 2026
This Privacy Policy should be read alongside our Terms & Conditions and any applicable cookie notice or cookie settings provided on our website.